:root{
  --primary:#0B4F6C; --primary-dark:#083A50; --primary-light:#13698f;
  --secondary:#0F766E; --accent:#D4AF37; --accent-soft:#F4E9C9;
  --bg:#F8FAFC; --white:#FFFFFF; --border:#E4E9EF;
  --text:#132630; --text-muted:#5B6B76; --text-faint:#8A98A3;
  --ok:#15803D; --ok-soft:#E7F5EC; --warn:#B45309; --warn-soft:#FDF1DE; --danger:#B91C1C; --danger-soft:#FCEAEA;
  --shadow-sm:0 2px 8px rgba(11,79,108,.06); --shadow-md:0 8px 28px rgba(11,79,108,.10); --shadow-lg:0 20px 50px rgba(11,79,108,.14);
  --radius-sm:12px; --radius-md:16px; --radius-lg:20px;
  --font-display:'Tiro Bangla','Noto Sans Bengali',serif;
  --font-body:'Hind Siliguri','Noto Sans Bengali',sans-serif;
}
*{margin:0;padding:0;box-sizing:border-box;}
body{font-family:var(--font-body);background:var(--bg);color:var(--text);line-height:1.65;-webkit-font-smoothing:antialiased;overflow-x:hidden;}
img,svg{display:block;max-width:100%;}
a{text-decoration:none;color:inherit;}
ul{list-style:none;}
button,input,select,textarea{font-family:inherit;}
button{cursor:pointer;border:none;background:none;}
h1,h2,h3,h4{font-family:var(--font-display);font-weight:400;color:var(--primary-dark);}
:focus-visible{outline:3px solid var(--accent);outline-offset:2px;}

/* ===== layout shell ===== */
.brpla-app{display:grid;grid-template-columns:264px 1fr;min-height:100vh;}
.brpla-sidebar{background:var(--primary-dark);color:rgba(255,255,255,.82);position:sticky;top:0;height:100vh;display:flex;flex-direction:column;padding:22px 16px;overflow-y:auto;}
.brpla-sidebar .brpla-logo{display:flex;flex-direction:column;align-items:flex-start;gap:8px;padding:0 8px 24px;}
.brpla-logo-mark{width:42px;height:42px;border-radius:12px;background:linear-gradient(135deg,var(--secondary),var(--primary-light));display:flex;align-items:center;justify-content:center;flex-shrink:0;}
.brpla-logo-mark svg{width:22px;height:22px;stroke:var(--accent-soft);}
.brpla-logo-text{font-family:var(--font-display);font-size:18px;color:#fff;line-height:1.15;}
.brpla-logo-text span{display:block;font-family:var(--font-body);font-size:10px;color:var(--accent);font-weight:600;letter-spacing:.06em;}
.brpla-sidebar .brpla-logo-img{height:46px;width:auto;background:#fff;padding:5px 9px;border-radius:8px;}
.brpla-logo-panel{font-family:var(--font-body);font-size:10px;color:var(--accent);font-weight:600;letter-spacing:.06em;padding-left:1px;}
.brpla-side-user{display:flex;align-items:center;gap:12px;background:rgba(255,255,255,.06);border:1px solid rgba(255,255,255,.1);border-radius:var(--radius-md);padding:12px 14px;margin-bottom:20px;}
.brpla-side-user .brpla-av{width:42px;height:42px;border-radius:50%;background:linear-gradient(135deg,var(--accent),#E8C766);color:var(--primary-dark);font-weight:700;display:flex;align-items:center;justify-content:center;font-family:var(--font-display);font-size:16px;}
.brpla-side-user b{display:block;color:#fff;font-size:14px;}
.brpla-side-user small{color:rgba(255,255,255,.6);font-size:11.5px;}
.brpla-nav-group{margin-bottom:18px;}
.brpla-nav-group .brpla-label{font-size:11.5px;color:rgba(255,255,255,.4);letter-spacing:.08em;padding:0 12px 8px;font-weight:600;}
.brpla-side-nav a{display:flex;align-items:center;gap:12px;padding:11px 12px;border-radius:10px;font-size:14.5px;font-weight:500;color:rgba(255,255,255,.75);margin-bottom:3px;position:relative;transition:background .2s ease,color .2s ease;}
.brpla-side-nav a svg{width:18px;height:18px;stroke:currentColor;flex-shrink:0;}
.brpla-side-nav a:hover{background:rgba(255,255,255,.07);color:#fff;}
.brpla-side-nav a.brpla-active{background:linear-gradient(135deg,var(--secondary),var(--primary-light));color:#fff;box-shadow:0 6px 16px rgba(0,0,0,.2);}
.brpla-side-nav a .brpla-badge{margin-inline-start:auto;background:var(--accent);color:var(--primary-dark);font-size:11px;font-weight:700;padding:2px 8px;border-radius:99px;}
.brpla-side-nav a .brpla-badge.brpla-danger{background:var(--danger);color:#fff;}
.brpla-sidebar-foot{margin-top:auto;padding-top:16px;border-top:1px solid rgba(255,255,255,.1);}
.brpla-sidebar-foot a{display:flex;align-items:center;gap:12px;padding:11px 12px;border-radius:10px;font-size:14px;color:rgba(255,255,255,.7);}
.brpla-sidebar-foot a:hover{background:rgba(255,255,255,.07);color:#fff;}
.brpla-sidebar-foot a svg{width:18px;height:18px;stroke:currentColor;}
.brpla-menu-toggle{display:none;}

.brpla-main{min-width:0;}
.brpla-topbar{position:sticky;top:0;z-index:20;background:rgba(248,250,252,.9);backdrop-filter:blur(10px);border-bottom:1px solid var(--border);display:flex;align-items:center;justify-content:space-between;padding:16px 28px;gap:20px;flex-wrap:wrap;}
.brpla-topbar h1{font-size:21px;}
.brpla-topbar .brpla-sub{color:var(--text-muted);font-size:13.5px;margin-top:2px;}
.brpla-top-actions{display:flex;align-items:center;gap:14px;}
.brpla-icon-btn{width:42px;height:42px;border-radius:12px;background:var(--white);border:1px solid var(--border);display:flex;align-items:center;justify-content:center;position:relative;transition:border-color .2s ease;}
.brpla-icon-btn:hover{border-color:var(--primary);}
.brpla-icon-btn svg{width:18px;height:18px;stroke:var(--primary-dark);}
.brpla-icon-btn .brpla-dot{position:absolute;top:8px;right:8px;width:8px;height:8px;border-radius:50%;background:var(--danger);border:2px solid var(--white);}
.brpla-top-profile{display:flex;align-items:center;gap:10px;padding:6px 14px 6px 6px;border-radius:99px;border:1px solid var(--border);background:var(--white);}
.brpla-top-profile .brpla-av{width:34px;height:34px;border-radius:50%;background:linear-gradient(135deg,var(--secondary),var(--primary-light));color:#fff;font-weight:700;font-size:13px;display:flex;align-items:center;justify-content:center;}
.brpla-top-profile b{font-size:13.5px;}

.brpla-content{padding:28px;max-width:1440px;}
.brpla-panel-head{display:flex;align-items:baseline;justify-content:space-between;margin-bottom:18px;flex-wrap:wrap;gap:10px;}
.brpla-panel-head h2{font-size:24px;}
.brpla-panel-head a.brpla-link{color:var(--secondary);font-size:14px;font-weight:600;}

/* ===== flash / alerts ===== */
.brpla-flash{padding:14px 18px;border-radius:12px;margin-bottom:18px;font-size:14px;font-weight:500;}
.brpla-flash-success{background:var(--ok-soft);color:var(--ok);border:1px solid #BFE6CD;}
.brpla-flash-error{background:var(--danger-soft);color:var(--danger);border:1px solid #F3C6C6;}
.brpla-flash-info{background:#EAF1F7;color:var(--primary);border:1px solid #CFE0EC;}

/* ===== stat cards ===== */
.brpla-stat-row{display:grid;grid-template-columns:repeat(4,1fr);gap:18px;}
.brpla-stat-card{background:var(--white);border:1px solid var(--border);border-radius:var(--radius-md);padding:22px;box-shadow:var(--shadow-sm);display:flex;align-items:center;gap:16px;transition:transform .25s ease,box-shadow .25s ease;}
.brpla-stat-card:hover{transform:translateY(-4px);box-shadow:var(--shadow-md);}
.brpla-stat-card .brpla-ic{width:50px;height:50px;border-radius:14px;display:flex;align-items:center;justify-content:center;flex-shrink:0;}
.brpla-stat-card .brpla-ic svg{width:23px;height:23px;stroke:#fff;}
.brpla-stat-card h3{font-size:25px;color:var(--text);font-family:var(--font-body);font-weight:700;}
.brpla-stat-card span{color:var(--text-muted);font-size:13px;}

/* ===== alert cards (dashboard callouts) ===== */
.brpla-alert-row{display:grid;grid-template-columns:repeat(2,1fr);gap:18px;margin-top:18px;}
.brpla-alert-card{display:flex;align-items:center;gap:16px;background:var(--warn-soft);border:1px solid #F3D9A6;border-radius:var(--radius-md);padding:18px 20px;flex-wrap:wrap;}
.brpla-alert-card .brpla-ic{width:46px;height:46px;border-radius:12px;background:#fff;display:flex;align-items:center;justify-content:center;flex-shrink:0;box-shadow:var(--shadow-sm);}
.brpla-alert-card .brpla-ic svg{width:21px;height:21px;stroke:var(--warn);}
.brpla-alert-card b{display:block;font-size:15px;color:var(--text);}
.brpla-alert-card span{font-size:13px;color:var(--text-muted);}
.brpla-alert-card .brpla-link{margin-inline-start:auto;font-size:13px;font-weight:700;color:var(--primary);white-space:nowrap;}

/* ===== card / table ===== */
.brpla-card{background:var(--white);border:1px solid var(--border);border-radius:var(--radius-lg);box-shadow:var(--shadow-sm);}
.brpla-two-col{display:grid;grid-template-columns:1.3fr 1fr;gap:20px;align-items:start;}
table{width:100%;border-collapse:collapse;}
thead th{text-align:left;font-size:12.5px;color:var(--text-faint);font-weight:600;padding:14px 20px;border-bottom:1px solid var(--border);background:var(--bg);white-space:nowrap;}
thead th:first-child{border-top-left-radius:var(--radius-lg);}
thead th:last-child{border-top-right-radius:var(--radius-lg);}
tbody td{padding:15px 20px;border-bottom:1px solid var(--border);font-size:13.8px;vertical-align:middle;}
tbody tr:last-child td{border-bottom:none;}
tbody tr:hover{background:var(--bg);}
.brpla-name-cell b{display:block;font-size:14px;}
.brpla-name-cell span{font-size:12.3px;color:var(--text-faint);}
.brpla-mini-avatar{width:36px;height:36px;border-radius:50%;background:linear-gradient(135deg,var(--secondary),var(--primary-light));color:#fff;font-size:12px;font-weight:700;display:flex;align-items:center;justify-content:center;flex-shrink:0;}
.brpla-row-flex{display:flex;align-items:center;gap:10px;}
.brpla-empty-note{padding:40px;text-align:center;color:var(--text-faint);font-size:14px;}

/* ===== buttons ===== */
.brpla-btn{display:inline-flex;align-items:center;gap:8px;padding:10px 18px;border-radius:10px;font-size:13.5px;font-weight:600;transition:transform .2s ease,box-shadow .2s ease;}
.brpla-btn-primary{background:linear-gradient(135deg,var(--secondary),var(--primary));color:#fff;box-shadow:0 8px 18px rgba(11,79,108,.25);}
.brpla-btn-primary:hover{transform:translateY(-2px);}
.brpla-btn-outline{background:#fff;border:1.4px solid var(--border);color:var(--primary);}
.brpla-btn-outline:hover{border-color:var(--primary);}
.brpla-btn-sm{padding:7px 13px;font-size:12.5px;}
.brpla-btn-block{width:100%;justify-content:center;}
.brpla-btn-ok{background:var(--ok-soft);color:var(--ok);}
.brpla-btn-ok:hover{background:var(--ok);color:#fff;}
.brpla-btn-danger{background:var(--danger-soft);color:var(--danger);}
.brpla-btn-danger:hover{background:var(--danger);color:#fff;}
.brpla-icon-only{width:34px;height:34px;border-radius:9px;display:inline-flex;align-items:center;justify-content:center;background:var(--bg);border:1px solid var(--border);}
.brpla-icon-only svg{width:15px;height:15px;stroke:var(--primary);}
.brpla-icon-only:hover{border-color:var(--primary);}
.brpla-action-group{display:flex;gap:6px;flex-wrap:wrap;}

/* ===== status pills ===== */
.brpla-status-pill{font-size:11.5px;font-weight:700;padding:5px 11px;border-radius:99px;white-space:nowrap;display:inline-block;}
.brpla-status-pill.brpla-verified,.brpla-status-pill.brpla-active,.brpla-status-pill.brpla-published,.brpla-status-pill.brpla-assigned{background:var(--ok-soft);color:var(--ok);}
.brpla-status-pill.brpla-pending,.brpla-status-pill.brpla-open,.brpla-status-pill.brpla-draft{background:var(--warn-soft);color:var(--warn);}
.brpla-status-pill.brpla-suspended,.brpla-status-pill.brpla-blocked,.brpla-status-pill.brpla-flagged,.brpla-status-pill.brpla-removed{background:var(--danger-soft);color:var(--danger);}
.brpla-status-pill.brpla-closed,.brpla-status-pill.brpla-in_progress{background:#EAF1F7;color:var(--primary);}
.brpla-status-pill.brpla-role-admin{background:var(--accent-soft);color:#8A6D1A;}
.brpla-status-pill.brpla-role-lawyer{background:var(--ok-soft);color:var(--ok);}
.brpla-status-pill.brpla-role-employee{background:var(--warn-soft);color:var(--warn);}
.brpla-status-pill.brpla-role-customer{background:#EAF1F7;color:var(--primary);}

/* ===== tabs / filters ===== */
.brpla-tab-row{display:flex;gap:8px;margin-bottom:18px;flex-wrap:wrap;}
.brpla-tab{padding:9px 18px;border-radius:99px;font-size:13.5px;font-weight:600;background:var(--white);border:1.4px solid var(--border);color:var(--text-muted);}
.brpla-tab.brpla-tab-active{background:var(--primary);border-color:var(--primary);color:#fff;}
.brpla-filter-bar{display:flex;gap:12px;align-items:center;margin-bottom:16px;flex-wrap:wrap;}
.brpla-filter-bar select,.brpla-filter-bar input{padding:10px 14px;border:1.4px solid var(--border);border-radius:10px;font-size:13.5px;background:var(--white);}

/* ===== activity / rank lists ===== */
.brpla-activity-item{display:flex;gap:14px;padding:14px 20px;border-bottom:1px solid var(--border);}
.brpla-activity-item:last-child{border-bottom:none;}
.brpla-activity-item .brpla-ic{width:38px;height:38px;border-radius:10px;display:flex;align-items:center;justify-content:center;flex-shrink:0;}
.brpla-activity-item .brpla-ic svg{width:17px;height:17px;stroke:#fff;}
.brpla-activity-item p{font-size:13.8px;}
.brpla-activity-item time{font-size:12px;color:var(--text-faint);}

/* ===== review list ===== */
.brpla-review-item{padding:16px 20px;border-bottom:1px solid var(--border);}
.brpla-review-item:last-child{border-bottom:none;}
.brpla-review-item.brpla-flagged-row{background:var(--danger-soft);}
.brpla-review-top{display:flex;align-items:center;gap:10px;margin-bottom:6px;flex-wrap:wrap;}
.brpla-review-top b{font-size:14px;}
.brpla-review-stars{color:var(--accent);font-size:12px;}
.brpla-review-item p{font-size:13.5px;color:var(--text-muted);}
.brpla-review-meta{font-size:12px;color:var(--text-faint);margin-top:6px;}

/* ===== forms ===== */
.brpla-form-grid{display:grid;grid-template-columns:1fr 1fr;gap:16px;}
.brpla-field{margin-bottom:16px;}
.brpla-field label{display:block;font-size:13.5px;font-weight:600;margin-bottom:7px;}
.brpla-field input,.brpla-field select,.brpla-field textarea{width:100%;padding:12px 15px;border:1.5px solid var(--border);border-radius:10px;font-size:14.5px;background:var(--bg);}
.brpla-field textarea{min-height:90px;resize:vertical;}
.brpla-field input:focus,.brpla-field select:focus,.brpla-field textarea:focus{outline:none;border-color:var(--secondary);background:#fff;}
.brpla-field small.brpla-hint{display:block;margin-top:6px;color:var(--text-faint);font-size:12px;}

/* ===== chat ===== */
.brpla-chat-wrap{display:grid;grid-template-columns:300px 1fr;height:600px;border:1px solid var(--border);border-radius:var(--radius-lg);overflow:hidden;background:var(--white);box-shadow:var(--shadow-sm);}
.brpla-chat-list{border-inline-end:1px solid var(--border);display:flex;flex-direction:column;min-height:0;}
.brpla-chat-threads{overflow-y:auto;flex:1;}
.brpla-chat-thread{display:flex;gap:12px;padding:14px 16px;border-bottom:1px solid var(--border);cursor:pointer;transition:background .2s ease;position:relative;}
.brpla-chat-thread:hover{background:var(--bg);}
.brpla-chat-thread.brpla-active{background:linear-gradient(135deg,rgba(15,118,110,.08),rgba(11,79,108,.06));border-inline-start:3px solid var(--secondary);}
.brpla-chat-thread .brpla-av{width:44px;height:44px;border-radius:50%;background:linear-gradient(135deg,var(--secondary),var(--primary-light));color:#fff;font-weight:700;font-size:14px;display:flex;align-items:center;justify-content:center;flex-shrink:0;}
.brpla-chat-thread-info{flex:1;min-width:0;}
.brpla-chat-thread-info .brpla-top{display:flex;justify-content:space-between;gap:6px;}
.brpla-chat-thread-info b{font-size:13.8px;}
.brpla-chat-thread-info p{font-size:12.5px;color:var(--text-muted);white-space:nowrap;overflow:hidden;text-overflow:ellipsis;margin-top:2px;}
.brpla-chat-thread-info .brpla-case-tag{display:inline-block;margin-top:4px;font-size:10.5px;color:var(--secondary);background:rgba(15,118,110,.08);padding:2px 8px;border-radius:99px;}
.brpla-chat-main{display:flex;flex-direction:column;min-height:0;}
.brpla-chat-header{display:flex;align-items:center;gap:12px;padding:14px 20px;border-bottom:1px solid var(--border);}
.brpla-chat-header .brpla-av{width:42px;height:42px;border-radius:50%;background:linear-gradient(135deg,var(--secondary),var(--primary-light));color:#fff;font-weight:700;font-size:13px;display:flex;align-items:center;justify-content:center;}
.brpla-chat-header b{font-size:15px;display:block;}
.brpla-chat-header span{font-size:12px;color:var(--text-muted);}
.brpla-chat-body{flex:1;overflow-y:auto;padding:22px;display:flex;flex-direction:column;gap:14px;background:var(--bg);}
.brpla-msg-row{display:flex;gap:10px;max-width:72%;}
.brpla-msg-row.brpla-me{align-self:flex-end;flex-direction:row-reverse;}
.brpla-msg-row .brpla-av{width:30px;height:30px;border-radius:50%;background:linear-gradient(135deg,var(--secondary),var(--primary-light));color:#fff;font-size:11px;font-weight:700;display:flex;align-items:center;justify-content:center;flex-shrink:0;}
.brpla-msg-row.brpla-me .brpla-av{background:linear-gradient(135deg,var(--accent),#E8C766);color:var(--primary-dark);}
.brpla-bubble{background:#fff;border:1px solid var(--border);padding:11px 15px;border-radius:16px 16px 16px 4px;font-size:14px;box-shadow:var(--shadow-sm);white-space:pre-wrap;word-break:break-word;}
.brpla-msg-row.brpla-me .brpla-bubble{background:linear-gradient(135deg,var(--secondary),var(--primary));color:#fff;border:none;border-radius:16px 16px 4px 16px;}
.brpla-msg-time{font-size:10.5px;color:var(--text-faint);margin-top:4px;display:block;}
.brpla-msg-row.brpla-me .brpla-msg-time{text-align:left;color:rgba(255,255,255,.65);}
.brpla-chat-input{display:flex;align-items:center;gap:10px;padding:14px 18px;border-top:1px solid var(--border);}
.brpla-chat-input input{flex:1;padding:12px 16px;border-radius:99px;border:1.5px solid var(--border);background:var(--bg);font-size:14px;}
.brpla-chat-input input:focus{outline:none;border-color:var(--secondary);background:#fff;}
.brpla-send-btn{width:44px;height:44px;border-radius:50%;background:linear-gradient(135deg,var(--secondary),var(--primary));display:flex;align-items:center;justify-content:center;flex-shrink:0;transition:transform .2s ease;}
.brpla-send-btn:hover{transform:scale(1.06);}
.brpla-send-btn svg{width:18px;height:18px;stroke:#fff;}
.brpla-chat-locked{display:flex;flex-direction:column;align-items:center;justify-content:center;height:100%;gap:12px;color:var(--text-faint);padding:40px;text-align:center;}
.brpla-chat-locked svg{width:44px;height:44px;stroke:var(--text-faint);}

/* ===== toggle switch (admin settings) ===== */
.brpla-toggle-row{display:flex;align-items:center;justify-content:space-between;padding:16px 0;border-bottom:1px solid var(--border);gap:12px;}
.brpla-toggle-row:last-child{border-bottom:none;}
.brpla-toggle-row b{display:block;font-size:14.5px;}
.brpla-toggle-row span{font-size:12.5px;color:var(--text-muted);}
.brpla-switch{width:44px;height:26px;border-radius:99px;background:var(--border);position:relative;flex-shrink:0;transition:background .2s ease;cursor:pointer;border:none;}
.brpla-switch::after{content:"";position:absolute;top:2px;left:2px;width:22px;height:22px;border-radius:50%;background:#fff;box-shadow:var(--shadow-sm);transition:transform .2s ease;}
.brpla-switch.brpla-switch-on{background:var(--ok);}
.brpla-switch.brpla-switch-on::after{transform:translateX(18px);}

/* ===== auth pages (login/register) ===== */
.brpla-auth-page{min-height:100vh;display:flex;align-items:center;justify-content:center;padding:24px;background:radial-gradient(1200px 600px at 80% -10%, rgba(212,175,55,.08), transparent 60%), radial-gradient(900px 500px at -10% 10%, rgba(15,118,110,.06), transparent 55%), var(--bg);}
.brpla-auth-card{width:100%;max-width:460px;background:var(--white);border:1px solid var(--border);border-radius:var(--radius-lg);box-shadow:var(--shadow-lg);padding:40px 36px;}
.brpla-auth-logo{display:flex;flex-direction:column;align-items:center;gap:14px;margin-bottom:28px;text-align:center;}
.brpla-auth-logo .brpla-logo-mark{width:56px;height:56px;border-radius:16px;}
.brpla-auth-logo .brpla-logo-mark svg{width:28px;height:28px;}
.brpla-auth-logo-img{height:64px;width:auto;}
.brpla-auth-logo h2{font-size:24px;}
.brpla-auth-logo p{color:var(--text-muted);font-size:13.5px;}
.brpla-auth-foot{text-align:center;margin-top:20px;font-size:13.5px;color:var(--text-muted);}
.brpla-auth-foot a{color:var(--secondary);font-weight:700;}
.brpla-demo-box{background:var(--bg);border:1px dashed var(--border);border-radius:12px;padding:14px 16px;margin-top:22px;font-size:12.5px;color:var(--text-muted);}
.brpla-demo-box b{color:var(--primary-dark);}

/* ===== pagination ===== */
.brpla-pagination{display:flex;align-items:center;justify-content:space-between;padding:16px 20px;font-size:13px;color:var(--text-muted);flex-wrap:wrap;gap:10px;}

/* This must stay OUTSIDE any media query and come BEFORE .brpla-app is defined
   in source order doesn't matter for specificity here, but the display:none
   MUST apply at every viewport width by default. Without this, the overlay
   div (a sibling of .brpla-sidebar and .brpla-main inside the 2-column CSS
   Grid #.brpla-app) becomes an actual 3rd grid item on screens wider than
   900px, which breaks the grid-template-columns:264px 1fr layout entirely --
   pushing .brpla-main out of its column and making the whole content area
   appear blank. Only ever shown (as position:fixed) inside the mobile
   media query below via the .brpla-show class. */
.brpla-sidebar-overlay{display:none;}

@media (max-width:1180px){
  .brpla-stat-row{grid-template-columns:repeat(2,1fr);}
  .brpla-alert-row{grid-template-columns:1fr;}
  .brpla-two-col{grid-template-columns:1fr;}
  .brpla-chat-wrap{grid-template-columns:240px 1fr;height:560px;}
}
@media (max-width:900px){
  .brpla-app{grid-template-columns:1fr;}
  .brpla-sidebar{
    position:fixed;top:0;left:0;bottom:0;width:min(82vw,300px);z-index:50;
    transform:translateX(-100%);transition:transform .28s ease;height:100vh;
    box-shadow:0 0 40px rgba(0,0,0,.25);
  }
  .brpla-sidebar.brpla-sidebar-open{transform:translateX(0);}
  .brpla-sidebar-overlay.brpla-show{
    display:block;position:fixed;inset:0;background:rgba(8,58,80,.5);z-index:45;
    opacity:1;
  }
  .brpla-menu-toggle{display:flex;width:42px;height:42px;border-radius:10px;border:1px solid var(--border);align-items:center;justify-content:center;background:#fff;flex-shrink:0;}
  .brpla-menu-toggle svg{width:20px;height:20px;stroke:var(--primary-dark);}
  .brpla-topbar{padding:14px 18px;}
  .brpla-topbar .brpla-sub{display:none;}
  .brpla-topbar h1{font-size:18px;}
  .brpla-top-profile b{display:none;}
  .brpla-top-profile{padding:6px;}
  .brpla-content{padding:16px;}
  .brpla-chat-wrap{grid-template-columns:1fr;height:calc(100vh - 220px);min-height:420px;max-height:640px;}
  .brpla-chat-list{display:none;}
  .brpla-chat-list.brpla-show{display:flex;position:absolute;inset:0;z-index:5;background:#fff;}
}
@media (max-width:640px){
  .brpla-form-grid{grid-template-columns:1fr;}
  .brpla-panel-head{align-items:flex-start;}
  .brpla-panel-head h2{font-size:20px;}
  .brpla-two-col{gap:14px;}
  .brpla-card{border-radius:var(--radius-md);}
  table{font-size:12.8px;}
  thead th{padding:11px 12px;font-size:11.5px;}
  tbody td{padding:12px;}
  .brpla-mini-avatar{width:30px;height:30px;font-size:11px;}
  .brpla-action-group{flex-direction:column;align-items:stretch;}
  .brpla-action-group .brpla-btn,.brpla-action-group form{width:100%;}
  .brpla-tab{padding:8px 14px;font-size:12.5px;}
  .brpla-filter-bar{flex-direction:column;align-items:stretch;}
  .brpla-filter-bar select,.brpla-filter-bar input{width:100%;}
  .brpla-auth-page{padding:16px;}
  .brpla-auth-card{padding:28px 22px;}
  .brpla-demo-box{font-size:12px;}
}
@media (max-width:480px){
  .brpla-stat-row{grid-template-columns:1fr;}
  .brpla-stat-card{padding:18px;}
  .brpla-stat-card h3{font-size:22px;}
  .brpla-content{padding:12px;}
  .brpla-topbar{padding:12px 14px;gap:10px;}
  .brpla-icon-btn{width:38px;height:38px;}
  .brpla-btn{padding:12px 20px;font-size:14.5px;}
  .brpla-panel-head{flex-direction:column;align-items:flex-start;gap:10px;}
}

/* ===== avatar images (profile picture support) ===== */
.brpla-mini-avatar img,.brpla-av img,.brpla-side-user .brpla-av img,.brpla-top-profile .brpla-av img,
.brpla-chat-thread .brpla-av img,.brpla-chat-header .brpla-av img,.brpla-msg-row .brpla-av img{
  width:100%;height:100%;border-radius:50%;object-fit:cover;display:block;
}

/* ===== chat attachments ===== */
.brpla-attach-preview{display:none;align-items:center;gap:10px;padding:10px 18px;border-top:1px solid var(--border);background:var(--bg);font-size:13px;color:var(--text-muted);}
.brpla-attach-preview.brpla-show{display:flex;}
.brpla-attach-preview b{color:var(--text);font-weight:600;}
.brpla-attach-preview button{color:var(--danger);font-weight:700;margin-inline-start:auto;font-size:12.5px;}
.brpla-msg-image{max-width:220px;border-radius:12px;display:block;margin-bottom:6px;cursor:pointer;border:1px solid rgba(0,0,0,.06);}
.brpla-msg-file{display:flex;align-items:center;gap:10px;background:rgba(255,255,255,.15);border:1px solid rgba(0,0,0,.08);border-radius:12px;padding:10px 14px;margin-bottom:4px;text-decoration:none;color:inherit;}
.brpla-bubble .brpla-msg-file{background:var(--bg);}
.brpla-msg-row.brpla-me .brpla-msg-file{background:rgba(255,255,255,.18);border-color:rgba(255,255,255,.25);}
.brpla-msg-file svg{width:22px;height:22px;stroke:var(--danger);flex-shrink:0;}
.brpla-msg-row.brpla-me .brpla-msg-file svg{stroke:#fff;}
.brpla-msg-file span{font-size:13px;font-weight:600;word-break:break-all;}
.brpla-bubble a{color:inherit;text-decoration:underline;}
.brpla-msg-media{position:relative;display:inline-block;}
.brpla-msg-media .brpla-msg-image{margin-bottom:0;}
.brpla-msg-download{position:absolute;top:8px;right:8px;display:flex;align-items:center;justify-content:center;width:30px;height:30px;border-radius:50%;background:rgba(0,0,0,.55);text-decoration:none;}
.brpla-msg-download svg{width:16px;height:16px;stroke:#fff;}
.brpla-msg-download:hover{background:rgba(0,0,0,.75);}
.brpla-msg-file-row{display:flex;align-items:center;gap:8px;margin-bottom:4px;}
.brpla-msg-file-row .brpla-msg-file{margin-bottom:0;flex:1;min-width:0;}
.brpla-msg-file-row .brpla-msg-download{position:static;width:34px;height:34px;flex-shrink:0;background:var(--bg);border:1px solid rgba(0,0,0,.08);}
.brpla-msg-file-row .brpla-msg-download svg{stroke:var(--danger);}
.brpla-msg-row.brpla-me .brpla-msg-file-row .brpla-msg-download{background:rgba(255,255,255,.18);border-color:rgba(255,255,255,.25);}
.brpla-msg-row.brpla-me .brpla-msg-file-row .brpla-msg-download svg{stroke:#fff;}
.brpla-case-files{display:flex;flex-direction:column;gap:3px;}
.brpla-case-file-item{position:relative;display:flex;align-items:center;gap:6px;padding:4px 28px 4px 6px;border-radius:8px;transition:background .15s ease;}
.brpla-case-file-item:hover{background:var(--bg);}
.brpla-case-file-icon{width:15px;height:15px;stroke:var(--danger);flex-shrink:0;}
.brpla-case-file-name{font-size:12.5px;font-weight:600;color:var(--text);white-space:nowrap;}
.brpla-case-file-dl{position:absolute;top:50%;right:4px;transform:translateY(-50%);display:flex;align-items:center;justify-content:center;width:22px;height:22px;border-radius:50%;background:var(--primary);color:#fff;text-decoration:none;opacity:0;pointer-events:none;transition:opacity .15s ease;}
.brpla-case-file-item:hover .brpla-case-file-dl{opacity:1;pointer-events:auto;}
.brpla-case-file-dl svg{width:12px;height:12px;stroke:#fff;}

/* ===== avatar upload widget (profile pages) ===== */
.brpla-avatar-upload{position:relative;display:inline-block;cursor:pointer;flex-shrink:0;}
.brpla-avatar-upload-badge{
  position:absolute;bottom:-2px;right:-2px;width:28px;height:28px;border-radius:50%;
  background:var(--primary);border:3px solid #fff;display:flex;align-items:center;justify-content:center;
  box-shadow:var(--shadow-sm);transition:transform .2s ease;
}
.brpla-avatar-upload-badge svg{width:13px;height:13px;stroke:#fff;}
.brpla-avatar-upload:hover .brpla-avatar-upload-badge{transform:scale(1.1);background:var(--secondary);}

/* ===== floating chat widget (site-wide) ===== */
.brpla-widget-btn{
  position:fixed;bottom:24px;right:24px;width:60px;height:60px;border-radius:50%;
  background:linear-gradient(135deg,var(--secondary),var(--primary));
  display:flex;align-items:center;justify-content:center;cursor:pointer;
  box-shadow:0 10px 28px rgba(11,79,108,.35);z-index:200;transition:transform .2s ease, box-shadow .2s ease;
}
.brpla-widget-btn:hover{transform:translateY(-3px) scale(1.04);box-shadow:0 14px 34px rgba(11,79,108,.42);}
.brpla-widget-btn svg{width:26px;height:26px;stroke:#fff;transition:transform .25s ease;}
.brpla-widget-btn.brpla-widget-open svg{display:none;}
.brpla-widget-btn.brpla-widget-open::after{
  content:"✕";color:#fff;font-size:20px;line-height:1;
}
.brpla-widget-badge{
  position:absolute;top:-4px;right:-4px;min-width:22px;height:22px;padding:0 5px;border-radius:99px;
  background:var(--danger);color:#fff;font-size:11.5px;font-weight:700;
  display:flex;align-items:center;justify-content:center;border:2px solid #fff;
  transition:transform .2s ease;
}
.brpla-widget-badge.brpla-widget-pulse{animation:brpla-badge-pulse .5s ease;}
@keyframes brpla-badge-pulse{
  0%{transform:scale(1);}
  40%{transform:scale(1.35);}
  100%{transform:scale(1);}
}

.brpla-widget-panel{
  position:fixed;bottom:98px;right:24px;width:360px;max-width:calc(100vw - 32px);height:520px;max-height:calc(100vh - 130px);
  background:var(--white);border-radius:var(--radius-lg);box-shadow:var(--shadow-lg);border:1px solid var(--border);
  display:flex;flex-direction:column;overflow:hidden;z-index:200;
  opacity:0;visibility:hidden;pointer-events:none;
  transform:translateY(16px) scale(.97);transform-origin:bottom right;
  transition:opacity .22s ease, transform .22s ease, visibility .22s;
}
.brpla-widget-panel.brpla-widget-show{opacity:1;visibility:visible;pointer-events:auto;transform:translateY(0) scale(1);}

.brpla-widget-header{
  display:flex;align-items:center;gap:12px;padding:16px 18px;
  background:linear-gradient(135deg,var(--primary-dark),var(--primary));color:#fff;flex-shrink:0;
}
.brpla-widget-header-mark{width:36px;height:36px;border-radius:10px;background:rgba(255,255,255,.15);display:flex;align-items:center;justify-content:center;flex-shrink:0;}
.brpla-widget-header-mark svg{width:18px;height:18px;stroke:#fff;}
.brpla-widget-header b{display:block;font-size:14.5px;font-family:var(--font-body);}
.brpla-widget-header span{font-size:12px;color:rgba(255,255,255,.75);}
.brpla-widget-openfull,.brpla-widget-back,.brpla-widget-close{
  width:30px;height:30px;border-radius:8px;display:flex;align-items:center;justify-content:center;
  background:rgba(255,255,255,.12);flex-shrink:0;
}
.brpla-widget-close{margin-inline-start:auto;}
.brpla-widget-openfull svg,.brpla-widget-back svg,.brpla-widget-close svg{width:15px;height:15px;stroke:#fff;}

.brpla-widget-body{flex:1;min-height:0;display:flex;flex-direction:column;overflow:hidden;}
.brpla-widget-loading,.brpla-widget-empty{padding:40px 20px;text-align:center;color:var(--text-faint);font-size:13.5px;}

/* guest (not logged in) prompt */
.brpla-widget-guest{padding:28px 22px;text-align:center;}
.brpla-widget-guest svg{width:40px;height:40px;stroke:var(--text-faint);margin:0 auto 14px;}
.brpla-widget-guest p{color:var(--text-muted);font-size:14px;margin-bottom:18px;line-height:1.7;}
.brpla-widget-guest .brpla-btn{margin-bottom:10px;}

/* thread list */
.brpla-widget-threads{overflow-y:auto;flex:1;}
.brpla-widget-thread{display:flex;align-items:center;gap:12px;padding:13px 16px;border-bottom:1px solid var(--border);cursor:pointer;transition:background .15s ease;}
.brpla-widget-thread:hover{background:var(--bg);}
.brpla-widget-thread-av{width:38px;height:38px;border-radius:50%;background:linear-gradient(135deg,var(--secondary),var(--primary-light));color:#fff;font-size:13px;font-weight:700;display:flex;align-items:center;justify-content:center;flex-shrink:0;overflow:hidden;}
.brpla-widget-thread-av img{width:100%;height:100%;object-fit:cover;}
.brpla-widget-thread-info{flex:1;min-width:0;}
.brpla-widget-thread-info b{display:block;font-size:13.5px;}
.brpla-widget-thread-info span{font-size:12px;color:var(--text-faint);white-space:nowrap;overflow:hidden;text-overflow:ellipsis;display:block;}
.brpla-widget-thread-unread{background:var(--secondary);color:#fff;font-size:11px;font-weight:700;min-width:18px;height:18px;border-radius:99px;display:flex;align-items:center;justify-content:center;padding:0 5px;flex-shrink:0;}

/* active chat within widget */
.brpla-widget-chat{flex:1;min-height:0;display:flex;flex-direction:column;}
.brpla-widget-messages{flex:1;min-height:0;overflow-y:auto;padding:16px;display:flex;flex-direction:column;gap:12px;background:var(--bg);}
.brpla-widget-msg{display:flex;gap:8px;max-width:82%;}
.brpla-widget-msg.brpla-me{align-self:flex-end;flex-direction:row-reverse;}
.brpla-widget-msg-av{width:24px;height:24px;border-radius:50%;background:linear-gradient(135deg,var(--secondary),var(--primary-light));color:#fff;font-size:10px;font-weight:700;display:flex;align-items:center;justify-content:center;flex-shrink:0;overflow:hidden;}
.brpla-widget-msg-av img{width:100%;height:100%;object-fit:cover;}
.brpla-widget-msg.brpla-me .brpla-widget-msg-av{background:linear-gradient(135deg,var(--accent),#E8C766);color:var(--primary-dark);}
.brpla-widget-bubble{background:#fff;border:1px solid var(--border);padding:9px 13px;border-radius:14px 14px 14px 3px;font-size:13.5px;box-shadow:var(--shadow-sm);word-break:break-word;}
.brpla-widget-msg.brpla-me .brpla-widget-bubble{background:linear-gradient(135deg,var(--secondary),var(--primary));color:#fff;border:none;border-radius:14px 14px 3px 14px;}
.brpla-widget-bubble a{color:inherit;text-decoration:underline;}
.brpla-widget-msg-image{max-width:170px;border-radius:10px;display:block;margin-bottom:4px;cursor:pointer;}
.brpla-widget-msg-file{display:flex;align-items:center;gap:8px;background:var(--bg);border:1px solid var(--border);border-radius:10px;padding:8px 11px;margin-bottom:3px;text-decoration:none;color:inherit;font-size:12.5px;}
.brpla-widget-msg.brpla-me .brpla-widget-msg-file{background:rgba(255,255,255,.18);border-color:rgba(255,255,255,.25);}
.brpla-widget-msg-file svg{width:16px;height:16px;stroke:var(--danger);flex-shrink:0;}
.brpla-widget-msg.brpla-me .brpla-widget-msg-file svg{stroke:#fff;}
.brpla-widget-msg-media{position:relative;display:inline-block;}
.brpla-widget-msg-media .brpla-widget-msg-image{margin-bottom:0;}
.brpla-widget-msg-download{position:absolute;top:6px;right:6px;display:flex;align-items:center;justify-content:center;width:24px;height:24px;border-radius:50%;background:rgba(0,0,0,.55);text-decoration:none;}
.brpla-widget-msg-download svg{width:13px;height:13px;stroke:#fff;}
.brpla-widget-msg-file-row{display:flex;align-items:center;gap:6px;margin-bottom:3px;}
.brpla-widget-msg-file-row .brpla-widget-msg-file{margin-bottom:0;flex:1;min-width:0;}
.brpla-widget-msg-file-row .brpla-widget-msg-download{position:static;width:26px;height:26px;flex-shrink:0;background:var(--bg);border:1px solid var(--border);}
.brpla-widget-msg-file-row .brpla-widget-msg-download svg{stroke:var(--danger);}
.brpla-widget-msg.brpla-me .brpla-widget-msg-file-row .brpla-widget-msg-download{background:rgba(255,255,255,.18);border-color:rgba(255,255,255,.25);}
.brpla-widget-msg.brpla-me .brpla-widget-msg-file-row .brpla-widget-msg-download svg{stroke:#fff;}

.brpla-widget-attach-preview{display:none;align-items:center;gap:8px;padding:8px 14px;border-top:1px solid var(--border);font-size:12px;color:var(--text-muted);background:var(--bg);}
.brpla-widget-attach-preview.brpla-show{display:flex;}
.brpla-widget-attach-preview button{color:var(--danger);font-weight:700;margin-inline-start:auto;}

.brpla-widget-input{display:flex;align-items:center;gap:8px;padding:12px 14px;border-top:1px solid var(--border);flex-shrink:0;}
.brpla-widget-input input[type=text]{flex:1;padding:9px 13px;border-radius:99px;border:1.5px solid var(--border);background:var(--bg);font-size:13px;}
.brpla-widget-input input[type=text]:focus{outline:none;border-color:var(--secondary);background:#fff;}
.brpla-widget-icon-btn{width:34px;height:34px;border-radius:50%;background:var(--bg);border:1px solid var(--border);display:flex;align-items:center;justify-content:center;flex-shrink:0;}
.brpla-widget-icon-btn svg{width:15px;height:15px;stroke:var(--primary);}
.brpla-widget-send{width:36px;height:36px;border-radius:50%;background:linear-gradient(135deg,var(--secondary),var(--primary));display:flex;align-items:center;justify-content:center;flex-shrink:0;}
.brpla-widget-send:disabled,.brpla-send-btn:disabled{opacity:.5;pointer-events:none;}
.brpla-widget-send:not(:disabled):hover,.brpla-send-btn:not(:disabled):hover{transform:scale(1.08);}
.brpla-widget-msg-time{font-size:9.5px;color:var(--text-faint);margin-top:3px;display:block;}
.brpla-widget-msg.brpla-me .brpla-widget-msg-time{text-align:left;color:var(--text-faint);}
.brpla-widget-msg{animation:brpla-msg-in .2s ease;}
@keyframes brpla-msg-in{from{opacity:0;transform:translateY(6px);}to{opacity:1;transform:translateY(0);}}
.brpla-widget-send svg{width:15px;height:15px;stroke:#fff;}

.brpla-widget-viewall{display:block;text-align:center;padding:10px;font-size:12.5px;font-weight:600;color:var(--secondary);border-top:1px solid var(--border);flex-shrink:0;}

@media (max-width:480px){
  .brpla-widget-panel{right:16px;bottom:88px;width:calc(100vw - 32px);}
  .brpla-widget-btn{right:16px;bottom:16px;}
}